Delivering Excellent Customer Service
At Property Promise, we want our customers to experience the highest levels of service and satisfaction. We continually monitor and review levels of customer service throughout the business to ensure we deliver the most enjoyable experiences possible.
Our customers are important to us, which is why we always welcome feedback which helps us to continually review business practices and allow us to continually exceed customer expectations.
Our property experts are available 6-days a week, including evenings, and provide additional on-demand support and out of hours assistance 7-days a week ensuring our customers always receive our highest levels of customer satisfaction, and reassurance that Property Promise is always available in times of need.
*Property Promise strictly adheres to the provisions of Section 91(3) of the Fair Trading Act 2015 for Real Estate Agents (REAs) in Gibraltar and hold the appropriate business licence in accordance with the provisions of Part 9 of the Fair Trading Act 2015. You can learn more by visiting our Code of Conduct page.*