CUSTOMER CHARTER

"Max went above and beyond our expectations in helping us relocate to Gibraltar and find our ideal rental property. From the beginning it was clear he understood exactly what we were looking for. He’d listened to what we wanted and was persistent in finding us a great selection of apartments to view that fit our needs. Even in the challenging environment, where we were doing viewings remotely from the UK, nothing was too much trouble for Max and he helped us secure our dream apartment in time for our move – he even made sure that the gas and electric was set up ready for our arrival. Max operates with a high level of professional integrity and made our move to Gibraltar seamless; we won’t hesitate to put our trust in him to find us our next property when the time comes."

Lauren

I could not of asked for a better service - Very friendly and professional, I have already recommended her services to other clients and will carry on doing so.

Nathan

Best Property Agents EVER!! So grateful for the amazing, diligent, professional attitude that Property Promise exude. Hayley has been my Super Woman with a “nothing is impossible” attitude. I would thoroughly recommend her and Property Promise. She is a true angel of the property world!!

Sanjay

Very helpful, polite and professional. Would highly recommend.

Charlie

Great service and great properties! A great service that I couldn't recommend more! Many thanks to Property Promise for non-stop searching to find a place that works for us!

Dan

Highly Recommended! We couldn’t have been happier with the help and support we received from Hayley as we searched for our own property to buy. No matter the time or day, Hayley was patient but proactive dealing with the many different agents so that we didn’t have to. It made the whole process so much easier and less stressful. Every step of the way from organising the viewings to the final stage of sale completion, Hayley has been at the end of the phone. Even after having moved in, she has still checked in with us to make sure everything is OK. A trustworthy and highly recommended company.

Nicola

Helpful and knowledgeable! Property Promise sourced lots of different accommodation for us, as we had specific 'must-haves'. They included offers they felt were too good to miss, and negotiated rent prices for us too. We went for on of their options and negotiated a good price. Always helpful, cheerful and knowledgeable, including living in Spain too. I would definitely use them again.

Mandy

Thank you for everything you did for us! Very professional. Recommended.

Samir

Great professional company from start to finish, would highly recommend them.

Hayley

"Wow, Hayley has made renting a house such a breeze! She was very professional, polite, quick and efficient. Answered all of my questions immediately and in a clear way, and arranged a viewing for 2 studios within my budget in less than 24 hours. I've signed the contract 2 days later after she managed to negotiate the rent on my behalf and got me a good deal. When I arrived to the flat the next time, I could see that she bought some new cooking and cleaning appliances for me and she was very nice to show me how everything worked and gave me a few informative tips on decorating. However, she went the extra mile by filling out and submitting my electric and water form as I really struggled to do it myself. Hayley - I could not thank you enough for all your help and assistance, you are a real credit to your company and it was a pleasure dealing with you.

Sabrine