BUYING A PROPERTY
Property Promise is one of Gibraltar’s leading and innovative estate agents. With a team of dedicated and experienced agents, we offer the expertise, knowledge, and assistance to help find your ideal property.
At Property Promise, we offer a commitment to finding your ideal home - from the initial search to moving in. We offer a great choice of properties to buy in Gibraltar and Spain, including availability to the newest properties and exclusive developments, and providing free moving advice and support.
As well as traditional property viewings, Property Promise embraces the use of the latest technologies, bringing properties to life through interactive experiences. We offer flexibility and convenience for viewings with availability 6-days a week.
Let's start your property journey...
Contact our dedicated team to discuss your property requirements
Great Choice of Properties
Whether you are looking to buy a new home, second home comfort, or holiday retreat, Property Promise offers a great choice of properties, including availability to the newest and most exciting developments. We provide comprehensive information for every property, including full property specification, detailed floor plans, insightful high-quality photos and videos, and information relating to facilities, management services and charges.
We also offer availability to the newest properties within newly constructed developments in Gibraltar and Spain, with some properties and developments available exclusively through Property Promise.
Flexible & Innovative Property Viewings
Property Promise continually looks to improve property viewing experiences, whether in-person or in the comfort of your home. Our dedicated team are experienced and committed to finding the right property for you.
We invest in the latest technologies to help you view the latest properties available through innovative experiences. As well as a detailed listing of a property, professional photography, and filming services, we can also offer LIVE online interactive viewings if you are unable to visit a property.
Property Promise is dedicated to finding you the ideal property to buy, which is why we offer evening and weekend property viewings if required, offering you flexibility and convenience.
Personal & Dedicated Property Expert
At Property Promise, we offer a personal service to help find your perfect property. One of our dedicated property experts from the team will be there to help and assist you throughout, ensuring a hassle-free and enjoyable buying experience.
Our team is committed to finding your ideal property, which is why we operate 6-days a week (including evenings) with help and assistance by phone, email, and WhatsApp*.
(*WhatsApp enquiries available between 9am-8pm, Mon-Sat. Phone support available between 8am-8pm, Mon-Sun. Email support available between 8am-8pm, Mon-Sun.)
Free Utilities Connection Pack
To help with a swift and hassle-free move, we assist new tenants with their property utilities by providing a Utilities Connection Pack. The pack contains step-by-step guides on how to register and setup water, electric, and broadband connections.
Allowing more time for tenants during their move, we offer a Utilities Setup service with Property Promise assisting with the setup of all required connections of utility services, including water, electric, and broadband connections.
Free Moving Advice & Support
We want your next move to be hassle-free and enjoyable, which is why at Property Promise we want to help by providing you with a range of property and local area information.
That is why we have put together a comprehensive list of frequently asked questions – with answers to real-life questions thanks to the feedback from our customers. In addition, our team is always committed and available to provide you with advice and support when needed.
Since being founded, our goal has continued to be at the heart of the community and being central to our customers and business partners. We have built strong relationships with many trusted local business partners allowing Property Promise to offer a range of professional services at great value to help with your property journey.
Excellent Customer Service
At Property Promise, we want you to experience the highest levels of customer satisfaction. We continually monitor and review levels of customer service throughout the business to ensure you receive the most enjoyable experiences possible with us. We always welcome feedback from our customers which helps us to continually exceed expectations.
Property Promise strictly adheres to the provisions of Section 91(3) of the Fair Trading Act 2015 for Real Estate Agents (REAs) in Gibraltar and hold the appropriate business licence in accordance with the provisions of Part 9 of the Fair Trading Act 2015. You can learn more by visiting our Code of Conduct page.
WHAT OUR CUSTOMERS SAY
"Max went above and beyond our expectations in helping us relocate to Gibraltar and find our ideal rental property. From the beginning it was clear he understood exactly what we were looking for. He’d listened to what we wanted and was persistent in finding us a great selection of apartments to view that fit our needs. Even in the challenging environment, where we were doing viewings remotely from the UK, nothing was too much trouble for Max and he helped us secure our dream apartment in time for our move – he even made sure that the gas and electric was set up ready for our arrival. Max operates with a high level of professional integrity and made our move to Gibraltar seamless; we won’t hesitate to put our trust in him to find us our next property when the time comes."
I could not of asked for a better service - Very friendly and professional, I have already recommended her services to other clients and will carry on doing so.
Best Property Agents EVER!! So grateful for the amazing, diligent, professional attitude that Property Promise exude. Hayley has been my Super Woman with a “nothing is impossible” attitude. I would thoroughly recommend her and Property Promise. She is a true angel of the property world!!
Very helpful, polite and professional. Would highly recommend.
Great service and great properties! A great service that I couldn't recommend more! Many thanks to Property Promise for non-stop searching to find a place that works for us!
Highly Recommended! We couldn’t have been happier with the help and support we received from Hayley as we searched for our own property to buy. No matter the time or day, Hayley was patient but proactive dealing with the many different agents so that we didn’t have to. It made the whole process so much easier and less stressful. Every step of the way from organising the viewings to the final stage of sale completion, Hayley has been at the end of the phone. Even after having moved in, she has still checked in with us to make sure everything is OK. A trustworthy and highly recommended company.
Helpful and knowledgeable! Property Promise sourced lots of different accommodation for us, as we had specific 'must-haves'. They included offers they felt were too good to miss, and negotiated rent prices for us too. We went for on of their options and negotiated a good price. Always helpful, cheerful and knowledgeable, including living in Spain too. I would definitely use them again.
Thank you for everything you did for us! Very professional. Recommended.
Great professional company from start to finish, would highly recommend them.
"Wow, Hayley has made renting a house such a breeze! She was very professional, polite, quick and efficient. Answered all of my questions immediately and in a clear way, and arranged a viewing for 2 studios within my budget in less than 24 hours. I've signed the contract 2 days later after she managed to negotiate the rent on my behalf and got me a good deal. When I arrived to the flat the next time, I could see that she bought some new cooking and cleaning appliances for me and she was very nice to show me how everything worked and gave me a few informative tips on decorating. However, she went the extra mile by filling out and submitting my electric and water form as I really struggled to do it myself. Hayley - I could not thank you enough for all your help and assistance, you are a real credit to your company and it was a pleasure dealing with you.
At Property Promise, we like to think we offer a service like no other.
To help get started with buying a property, we offer a great choice of properties available to search on our website, which may include buying a new home, second home comfort, or holiday retreat. Our choice of properties includes availability to the newest properties and developments in Gibraltar and Spain, with some exclusively available through Property Promise.
Each listed property includes comprehensive information, including full property specification, detailed floor plans, insightful high-quality photos and videos, and information relating to facilities management services and charges.
Through our knowledge and expertise delivered by committed property experts, we provide a hassle-free and enjoyable buying experience. Property Promise’s personal and dedicated team are available 6-days a week, including evenings, with additional on-demand support and out of hours assistance ensuring our customers always receive our highest levels of customer satisfaction.
We can also provide a range of Property Promise professional services to help buy and move with ease.
THINKING OF RELOCATING TO GIBRALTAR?
We understand that any move can be physically and emotionally demanding.
At Property Promise, we want your next property journey to be hassle-free and enjoyable, so we have provided a range of local property and community information for Gibraltar.