Property Promise is one of Gibraltar’s leading and innovative estate agents. With a team of dedicated and experienced agents, we offer the expertise, knowledge, and hassle-free tailored solutions to help Landlords with their property portfolio.

Our dedicated service ensures we build strong relationships with every landlord, understanding individual requirements and offering tailored management services, supported by excellent levels of customer service to all tenants.

At Property Promise, we offer a commitment to finding tenants their ideal home - from the initial search to moving in. Our team offers professional property viewings of your property portfolio, including embracing the use of the latest technologies and bringing properties to life through interactive experiences. We offer flexibility and convenience for viewings with availability 6-days a week.

We also advertise each property with leading property partners, offering greater targeted opportunities attracting both local and international interest, maximising your letting opportunities.

Let's start your property journey...

Contact our dedicated team to discuss your property requirements


Free Comprehensive & No-Obligation Valuation

Our experienced team will arrange a convenient free comprehensive and no-obligation valuation of each property and provide information on the range of Property Promise landlord services available to help with your individual requirements.

We offer a range of landlord packages, as well as offering the option for a tailored management solution if required, offering flexibility, great value and a hassle-free experience.

Property Listing

Through Property Promise’s knowledge and expertise, we work with number of carefully selected specialist property listing partners to showcase your property portfolio, with targeted approaches maximising letting opportunities to both locally and internationally audiences.

Property Promise also has established social channels providing information about property and relocation, with our team regularly interacting and engaging with followers seeking property requirements in Gibraltar and Spain. View our Facebook, Instagram, and Twitter pages.

Professional Photography & Filming Services

Property Promise understands the importance of showcasing your property through media, which is why we offer professional photography and filming services available with all property listings.

We use the latest technology offering 4K video recording and high-definition (HD) picture quality, customisable camera equipment, and effective techniques to best capture and maximise the potential of showcasing your property.

We are also pleased to offer our latest drone filming service, offering fluid full-360 degrees filming of properties and plots delivering a full property viewing experience.

Unlimited Property Viewings

Property Promise continually looks to improve property viewing experiences, whether in-person or in the comfort of homes of potential tenants via a live video call. Our dedicated team are experienced and committed to letting your property, with professional approaches that are consistent no matter the method of viewing.

We invest in the latest technologies to help let your property through innovative experiences. As well as a detailed listing of your property, professional photography, and filming services, we can also offer LIVE online interactive viewings if potential tenants are unable to visit a property.

Property Promise is dedicated to finding the right tenant for you, which is why we can offer property viewings 6-days a week, including evenings, offering flexibility and convenience.

Tenancy Setup

Our promise is finding the right tenant for you and providing a hassle-free service. Our dedicated landlord account management ensures we offer a comprehensive and seamless implementation between you and your new tenant, from tenant suitability to the finalisation of tenancy agreements, allowing you to relax and be rest assured everything has been taken care of.

Inventory Preparation

Furnished or unfurnished – our inventory service is thorough. Our team can provide a full inventory of your property in preparation for your new tenant moving in, with detailed information and supporting photography ensuring clear understanding of the property’s condition.

Utilities Connection Pack

To help with a swift and hassle-free move, we assist new tenants with their property utilities by providing a free Utilities Connection Pack. The pack contains step-by-step guides on how to register and setup water, electric, and broadband connections.

Utilities Setup

To help with a swift and hassle-free move, we assist new tenants with their property utilities by providing a free Utilities Connection Pack. The pack contains step-by-step guides on how to register and setup water, electric, and broadband connections.

Deposit & Rent Collection

Our landlord tenancy service allows you to sit back, relax and not worry about your tenancy payments. As part of our suitability checks, we ensure that your tenant is right for your property, with requested commitment towards the payment of a deposit, and setup of reoccurring rent collection.

Property Inspections

As a landlord, it is your commitment to provide a property that is safe and suitable for your tenant. Property Promise can inspect and provide a detailed property inspection report, performing all the necessary checks to ensure your property continues to be suitable as part of your tenancy agreement, as well as reviewing the required condition of the property in relation to the property’s inventory.

Maintenance Management

We understand that things can sometimes happen – but if they do, Property Promise is here to help. Our maintenance management service allows you to have peace of mind if problems need to be resolved with tenant requests managed and fulfilled by us, and invoicing sent to you.

We have built strong relationships with local trade businesses which means we are able to provide high quality of service, value for money, and quick resolve of any issue. Our maintenance management service ensures customer satisfaction is at the forefront for your tenant.

Performance Reporting

We can provide detailed statements and reporting of your tenancy performance. We provide a summary overview which includes tenant feedback, rental income, property inspections, maintenance requests and costs. Performance reports are created for each property, allowing you to easily review and monitor the success of your property portfolio.

Tenancy Checkout

When your tenancy agreement expires, we help to ensure a smooth transition of tenants leaving your property. We carefully inspect the property by cross-referencing with the inventory taken at the start of the tenancy and provide you with a tenancy checkout report.

We can also arrange for any maintenance and decoration of your property, so it is ready to welcome your next tenant.

Professional Services

Since being founded, our goal has continued to be at the heart of the community and being central to our customers and business partners. We have built strong relationships with many trusted local business partners allowing Property Promise to offer a range of professional services at great value to help with your property journey.

Excellent Customer Service

At Property Promise, we want you and your tenants to experience the highest levels of customer satisfaction. We continually monitor and review levels of customer service throughout the business to ensure our customers receive the most enjoyable experiences possible with us. We always welcome feedback from our customers which helps us to continually exceed expectations.

Property Promise strictly adheres to the provisions of Section 91(3) of the Fair Trading Act 2015 for Real Estate Agents (REAs) in Gibraltar and hold the appropriate business licence in accordance with the provisions of Part 9 of the Fair Trading Act 2015. You can learn more by visiting our Code of Conduct page.


We understand each landlord has individual requirements within changing environments, which is why we have carefully designed and structured our services to meet these demands.

Property Promise can provide Let-only or full management packages offering flexibility and great value. Our team will discuss your requirements and help implement the best solution that maximises your property portfolio potential.

  Let-Only Management Fully Management
Free Property Valuation ✓ 
Photography & Filming  ✓
Unlimited Property Viewings  ✓
Tenancy Setup  ✓
Inventory Preparation    ✓
Utilities Connection Setup    ✓
Deposit & Rent Collection    ✓
Property Inspections    ✓
Maintenance Management    ✓
Performance Reporting    ✓
Tenancy Checkout    ✓
Utilities Connection Guide  ✓
Customer Support  ✓



  • "Max went above and beyond our expectations in helping us relocate to Gibraltar and find our ideal rental property. From the beginning it was clear he understood exactly what we were looking for. He’d listened to what we wanted and was persistent in finding us a great selection of apartments to view that fit our needs. Even in the challenging environment, where we were doing viewings remotely from the UK, nothing was too much trouble for Max and he helped us secure our dream apartment in time for our move – he even made sure that the gas and electric was set up ready for our arrival. Max operates with a high level of professional integrity and made our move to Gibraltar seamless; we won’t hesitate to put our trust in him to find us our next property when the time comes."


  • I could not of asked for a better service - Very friendly and professional, I have already recommended her services to other clients and will carry on doing so.


  • Best Property Agents EVER!! So grateful for the amazing, diligent, professional attitude that Property Promise exude. Hayley has been my Super Woman with a “nothing is impossible” attitude. I would thoroughly recommend her and Property Promise. She is a true angel of the property world!!


  • Very helpful, polite and professional. Would highly recommend.


  • Great service and great properties! A great service that I couldn't recommend more! Many thanks to Property Promise for non-stop searching to find a place that works for us!


  • Highly Recommended! We couldn’t have been happier with the help and support we received from Hayley as we searched for our own property to buy. No matter the time or day, Hayley was patient but proactive dealing with the many different agents so that we didn’t have to. It made the whole process so much easier and less stressful. Every step of the way from organising the viewings to the final stage of sale completion, Hayley has been at the end of the phone. Even after having moved in, she has still checked in with us to make sure everything is OK. A trustworthy and highly recommended company.


  • Helpful and knowledgeable! Property Promise sourced lots of different accommodation for us, as we had specific 'must-haves'. They included offers they felt were too good to miss, and negotiated rent prices for us too. We went for on of their options and negotiated a good price. Always helpful, cheerful and knowledgeable, including living in Spain too. I would definitely use them again.


  • Thank you for everything you did for us! Very professional. Recommended.


  • Great professional company from start to finish, would highly recommend them.


  • "Wow, Hayley has made renting a house such a breeze! She was very professional, polite, quick and efficient. Answered all of my questions immediately and in a clear way, and arranged a viewing for 2 studios within my budget in less than 24 hours. I've signed the contract 2 days later after she managed to negotiate the rent on my behalf and got me a good deal. When I arrived to the flat the next time, I could see that she bought some new cooking and cleaning appliances for me and she was very nice to show me how everything worked and gave me a few informative tips on decorating. However, she went the extra mile by filling out and submitting my electric and water form as I really struggled to do it myself. Hayley - I could not thank you enough for all your help and assistance, you are a real credit to your company and it was a pleasure dealing with you.



At Property Promise, we like to think we offer a service like no other.

To help get started with renting a property, we offer a great choice of properties available to search on our website. Our choice of properties includes availability to the newest properties and developments in Gibraltar and Spain, with some exclusively available through Property Promise.

Each listed property includes comprehensive information, including full property specification, detailed floor plans, insightful high-quality photos and videos, and information relating to facilities, management services and charges.

Through our knowledge and expertise delivered by committed property experts, we provide a hassle-free and enjoyable renting experience. Property Promise’s personal and dedicated team are available 6-days a week, including evenings, with additional on-demand support and out of hours assistance ensuring our customers always receive our highest levels of customer satisfaction.

We can also provide a range of Property Promise professional services to help rent and move with ease.


We understand that any move can be physically and emotionally demanding.

At Property Promise, we want your next property journey to be hassle-free and enjoyable, so we have provided a range of local property and community information for Gibraltar.

Let's start your property journey...

Contact our dedicated team to discuss your property requirements

Send Enquiry

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Alternatively, if you prefer to chat to us then please call (+350) 200 40415